My favorite events on my calendar are giving social media talks to all sizes of audiences, across many industries and a variety of formats. Whether it’s an opening keynote on social media success in general, an in-depth Facebook and/or Twitter breakout session or a full day training.
My 2010 calendar is filling up nicely, and this year I’m intent on pacing myself a tad more, and also allow a bit of extra time in each city to a) sightsee and b) connect with Twitter peeps at local Tweetups. Yay!
My public calendar can be found here, which is always current. Meantime, I thought I’d put together this post with a smidge more detail of what I have booked for 2010 so far and I’ll update it as more events are added. and add some video content too!! [If you'd like to hire me to speak at your event, hop over here.]

2010 Events – Let’s Tweet Up!
Here are my travels for 2010 so far; as more are confirmed I’ll add to this post and also to my public Google calendar. Most all of these are speaking engagements; a few I’m attending as a participant.
If you live in any of these cities – or will be at these events – please do tweet/DM me!!
January – Hollywood CA
- January 28 – February 1: The GRAMMYS! Hollywood, CA. (I’ll be in a mastermind all day Jan 30 and at the GRAMMYS Jan 31; I’m going up a couple days early and staying an extra day for a mix of pampering plus business meetings!) Special mention of my dear friend, Amy Michelson, designer of my Grammy gown. pics coming!
February – San Diego, Orange County, Los Angeles CA | Nashville TN
- February 4: Keynoting the California Restaurant Association (CRA) San Diego meeting, San Diego, CA
- February 6 & 7: Social Marketing Mastery IMMERSION – retreat at Casa de Mari, San Diego, CA
- February 10: Guest lecture on Facebook marketing for UCSD at Becky Carroll’s class.
- February 11: An Evening With Seth Godin – Dana Point, CA
- February 12 to 14: NSA, National Speakers Association Winter Conference – Nashville, TN [Valentine's tweetup Feb 13!]
- February 19 – 20: Program Director Grad School, Los Angeles, CA
- February 19 – 21: David Finkel’s 2010 Business Owners Success Conference – San Diego, CA
March – Seattle WA | San Diego, Los Angeles CA
- March 5: Girls’ Night Out – Total Networking Event, Seattle, WA (I’m giving the main keynote)
- March 3: LIVE Conference – Social/Mobile Media at its Best by Qittle, San Diego, CA (I’ll be here as an attendee)
- March 8: Free WEBINAR – How Social Media is Changing the Face of Local Business Marketing featuring Mari Smith and Erik Qualman, hosted by @EgbertOostburg
- March 9: Free WEBINAR – Maximizing Facebook: How To Effectively Use The #1 Social Network To Explode Your Business! (for ISMA members – free membership)
- March 11: Private CLASS – Guest lecture on social media marketing for Grossmont College at Steve Eisenberg’s class.
- March 13 & 14: LIVE event – Women, Power & Purpose – The Live Experience, San Diego, CA [Also on this weekend: South by Southwest #SXSWi, Austin, TX; Yanik Silver's Ungerground6 in Washington DC with @garyvee keynoting; Mastering Your Life with Esperanza in San Diego, CA]
- March 19 – 21: LIVE event – Ken McArthur’s IMPACT Event, San Diego, CA
- March 24 – 27: LIVE event – T. Harv Eker’s Guerilla Business School, Garden Grove (LA), CA
- March 26 – 28: LIVE event – Christian Mickelsen’s JV Networking Mixer, San Diego, CA
April – Loveland CO | Albuquerque NM | Ottawa Canada | San Diego CA
- April 8: Spring Northern Colorado Social Media Social, Loveland Chamber of Commerce & Visitor Center (details being firmed up)
- April 13: American Marketing Association New Mexico, Albuquerque, NM (details being firmed up)
- April 13 – 16: Private Conference, Albuquerque, NM
- April 16 – 17: Ultimate Success Event with Peggy McColl, Ottawa, Canada
- April 23 – 24: Social Marketing Mastery IMMERSION – retreat at Casa de Mari, San Diego, CA
- April 30 & May 1: Wisdom 2.0 Summit – Sillicon Valley, CA
May – San Diego, Los Angeles CA
June – Los Angeles, CA
- June 21-23: SANG IV, Los Angeles, CA (invite-only mastermind).
July – Dallas TX

Ali Brown, JJ Virgin, Mari Smith, Baeth Davis, Tamara Gold at Richard Branson & Eve Branson’s Rock the Kasbah fundraiser in Hollywood.
Review of Speaking in 2009
I was most fortunate to have an extremely full speaking schedule throughout last year. Among my 2009 highlights were speaking at all these incredible events and getting to share the stage with other amazing speakers, leaders and luminaries including:
SANG – Speakers & Authors Networking Group
Larry Benet’s SANGII and SANGIII in Las Vegas and Hollywood, with Tony Robbins, Paula Abdul, Brian Tracy, Jay Abraham and Jeffrey Hayzlett (CMO of Kodak);
Engage Today
Engage Today in Calgary, Canada with Sir Richard Branson (pic!) His Holiness The Dalai Lama, President F W deKlerk, Stephen R Covey and Wyland.
Underground Seminar
Yanik Silver’s Underground5 in Washington DC, with GoDaddy CEO & Founder Bob Parsons and former James Bond George Lazenby. (See you at Underground6 in March with Gary Vaynerchuk keynoting!)
eWomenNetwork
eWomenNetwork in Dallas TX, with Judge Glenda Hatchett, Lisa Nichols, Roxanne Emmerich, Loral Langemeier, Debbie Meyer and many more fine speakers and leaders. and 3500 attendees!
Blog World Expo
Blog World Expo 2009 in Las Vegas, NV with Matt Goss, Scott Monty, Jeremiah Owyang, Brian Solis, Frank Eliason, Laura Fitton, Sarah Evans, Wendy Piersall and many, many more fine professionals! (Check out Blog World Expo’s home page with fab video widgets from my fave Yubby!)
MarketingProfs
Marketing Profs Digital Marketing Mixer in Chicago, IL with Dr. BJ Fogg, Ann Handley, Amber Nusland, Jay Baer, and many more top notch marketing pros!
Twitter Conference
140 | The Twitter Conference in Los Angeles with Twitter Co-Founder Biz Stone, Dr. Drew, Tyrese Gibson, LaVar Burton, Guy Kawasaki, Robert Scoble and many more fine folks!
PLUS.!
Other awesome highlights included: speaking for Fabienne Fredrickson, Arielle Ford and Mike Koenigs, Adam Urbanski, John Assaraf, Jack Canfield, James Malinchak, Dan Kennedy and Bill Glazer, Jim Bunch, Christian Mickelsen, and Craig Duswalt.
.and a few fave pics!



Mari with Sir Richard Branson, Frank Kern, Dan Kennedy, Scott Monty, Wyland and Robert Scoble.
Group pic: L-R: Ellie Drake, founder of BraveHeartWomen; Karina Smirnoff from Dancing With the Stars; me; actress Tava Smiley from TLC’s Cleansweep; talk show host Rolonda Watts.
Feel free to leave your comments/questions below about any of these events, my travels/whereabouts, and your own events. I look forward to connecting soon! And, to book me as a speaker at your next event, please check out this page.
Posted in Professional Networking, Relationship Marketing, Social Media Speaking, Social Media Training, social media, social networking, twitter | 8 Comments »
I just attended and spoke at the Glazer-Kennedy Inner Circle Info-SUMMITSM 2009 in Atlanta, GA. It was a packed event with over 800 attendees and an incredible speaker lineup, including George Foreman, Frank Kern, Master Lloyd Irvin, Mike Koenigs, James Malinchak, Sonia Simone, Chris Cardell, Ron Seaver, and Michael Cage.
[Pic: Frank Kern, Mari Smith, Dan Kennedy]
Main highlight – Frank Kern!
For me, one of the highlights of the Info-SUMMITSM was meeting legendary marketer, Frank Kern, whom I’d heard so much about for some time.
I love Frank’s highly entertaining style, having read his blog and watched his videos for awhile. I also recently got a copy of Mass Control at the Engage Today event.
But nothing beats live and in person. Frank blends his super smart marketing brain with a complete no-bull, in-your-face hilarious style. (Of course the no-bull part is Frank’s mentor, Dan Kennedy’s, specialty!)
One of the exercises Frank Kern did during his presentation was about getting super clear on what you want to achieve in life and then creating a foolproof system to pay for it all!
Frank brought up on stage the lovely Maritza Parra and proceeded to take her through this process which consisted of three simple columns: (1) Thing you want, (2) How much it costs per month, and (3) Why you want it.
Once you’ve listed a dozen or more things you want (from houses, cars and horses to travel, personal trainer and nanny!), tally up the monthly cost, multiply by 12 then divide by 365 and you have a daily amount you need to earn. Take that daily amount and divide by the dollar amount of the main product/service you sell and that’s how many sales you need to make per day.
Frank makes it all sound so easy! In fact, I created this downloadable form that you can fill out and it will calculate the numbers for you (once you fill in your three columns!): Your Ideal Lifestyle – Clarity Calculator.
Lessons from my social media presentation
Now, on to my own presentation: I spoke about social media success, particularly using Facebook and Twitter to grow your business. I was on a panel first thing on Day 1 as a quick preview of my presentation that evening and all went well.
However, my actual presentation wasn’t my best. In fact – in total transparency – I feel I let much of the audience down by not providing them sufficient content and value, which is the opposite of what I’ve done in all my other talks.
What happened is I chose to work with several speaking/sales coaches at short notice. The impact this had was I deviated from my own natural presentation style so much so that it was uncomfortable for me… and the audience.
My speaking schedule has been super-intense for most of 2009; I had the Info-SUMMITSM engagement booked for about six months, so ought to have given myself more time and practice for such coaching.
As my dear friend and personal trainer, Ashley Mahaffey, said to me, I was like a marathon runner who went out to race with a brand new pair of running shoes and ended up with sore feet and blisters! [Ok, I know this pic is high heels - but imagine running a race in these?!!]
Thing is, much of the Info-SUMMITSM audience provided positive feedback to me and I had a reasonable uptake of the training program I offered, which I’m delighted about. But I just know I could’ve done a whole lot better in hindsight.
As we say in the seminar business, “Correct and continue.”
I did watch the Twitter stream like a hawk and was able to connect with a couple of attendees who expressed their experience of my talk – I was grateful for their constructive feedback.
This is also a great lesson for other seminar attendees on the importance of monitoring what Jermiah Owyang calls the back channel.
[I have since put up a page of free social media resources for Info-SUMMITSM attendees to view/download here.]
Going forward, here are my key takeaways from this experience:
- Be more selective about such intense travel and events in 2010 onwards – better to speak at fewer events and do a stellar job than pack in three a week and stress myself out!
- Allow plenty room in my schedule for proper planning, rehearsal, coaching and logistics – particularly prior to major events.
- Stay with my natural style and my propensity to over-deliver on content and value – even though some schools of thought differ.
- Strive to attend the full events I speak at, so as to better compliment the other speakers and provide a more cohesive experience for the audience.
- Integrate coaching input over time… and practice on smaller audiences!
If you attended the Info-SUMMITSM, do leave me your feedback below. I’m always open to constructive criticism. Whether you attended the Info-SUMMITSM or not, I’d love to hear your own tales from the trenches about public speaking and selling from the stage in the comments below:
Posted in Events, Facebook for Business, Personal Branding, Professional Networking, Relationship Management, Relationship Marketing, Reputation Management, buzz marketing, social media, social networking, twitter | 8 Comments »
At the recent 140 Twitter Conference, I sparked a bit of controversy on the branding panel that I participated on: I brought up a point that reminds me of the line in the movie Glengarry Glen Ross “ABC, always be closing” and I framed it as “ABM = always be marketing” and “always be me.”
I was fascinated to see the polarized responses from the audience, Twitterverse and one of my fellow panelists. (I’m a big fan of expressing opinions, but it’s not my style to polarize! Oh well!)
To me, Always Be Marketing means that I am extremely mindful and strategic about everything I do online and in public. For example, turquoise and bling is my signature branding color/look/feel – so that’s what I present in public. (Eight percent of my wardrobe is a shade of blue!) And, my persona is upbeat, open, caring, genuine and always helpful, always willing to answer questions particularly about Facebook. This is all part of my brand.
In fact, the greatest compliment I receive is when people meet me in person and say I’m exactly like they thought I would be from how I am online.
With social media so prevalent we are all EXTREMELY visible. Your prospective clients, your peers and your competition can drill as deep as they wish searching, reading and gathering information online about you and posted by you without you ever knowing who’s searching. Depending on what they find, your prospects may choose to do business with you or not.
Being mindful and in “ABM” mode helps with reputation management. To me, ABM means you’re never careless about what you put out there. You see the longevity of everything that’s published. (For the best book on reputation management see, Radically Transparent by Andy Beal and Judy Strauss).
To some folks, the word “marketing” has negative connotations. It’s a word often misinterpreted as meaning “hocking your wares,” “pushing” and being like a used car salesman. That’s unfortunate. There’s a big difference between ABP: always be pushing and ABM: always be marketing!
I unfollow the “ABP” types on Twitter and unfriend or even block them on Facebook. I’m all about connecting and building relationships… and yes, there’s strategy to all that too. What may seem as idle chit-chat on Twitter is 100% visible to the whole world on Twitter. It’s important to always do your best, because you just never know who is watching you.
Perhaps some folks have negative feelings associated with the movie, Glengarry Glen Ross – it’s an intense movie and the question of ethics and integrity in sales is a theme running throughout the film. I certainly would never recommend doing “whatever it takes” to market. It has to be genuine, positive and contribute to your community. Like I say, the ABM also means “always be me” (or, for me, “always be Mari!”
In fact, here’s a couple of my fave nuggets from the #140tc:
What are your thoughts? What does ABM mean to you? Do you consider yourself to be in “marketing mode” at all times – or is it something you turn on and off? Do you apply a special formula to your tweeting style with x% personal and x% business? Is there a clear line between the two, or are you like me and completely blend your social media personal/professional style because you know ultimately people are buying YOU first?! I’d love to hear from you – add your thoughts in the comments below:
Posted in Business Building Strategies, Personal Branding, Professional Networking, Relationship Management, Relationship Marketing, Reputation Management, buzz marketing, social media, social networking, twitter | 29 Comments »
I created this five-part model – the ABC’s of Social Media – to simplify your social media efforts. Many folks come to social media and attempt to short-circuit the process by over-automating, over-broadcasting, over-delegating and miss out the vital component of connecting, engaging and building relationships.
Once you’ve confirmed your target market uses Facebook and Twitter, and you’re happy with your brand, messaging and systems for capturing leads, etc., here’s how the ABC system works:
Automate
First, set up systems to automate your broadcasts, feeds, updates, content. On Twitter, this could be using Twitterfeed to automatically post your blog feed as tweets. To pre-schedule tweets, use TweetLater and/or Hootsuite.
To update multiple social media sites, including Twitter, your Facebook personal profile, multiple Facebook Fan Pages, LinkedIn, FriendFeed and many more, Ping.fm works extremely well. To pre-schedule updates to multiple social sites, the best choice is HootSuite > Ping.fm.
Import your blog post on Facebook using the Notes app and/or the Networked Blogs app.
Aggregate all your social feeds into FriendFeed and add the FriendFeed app to your Facebook Profile.
There are many more ways to automate; these are a great start. However, I do recommend not over-automating. Pre-scheduling and auto-broadcasting are great to ensure you at least have some content going out daily. But you’ll also want to generate real-time content/broadcasts too.
Broadcast
Broadcasts are what I call regular tweets (as opposed to @ replies), Facebook status updates, posts on Facebook, blog posts and more. In fact, any way of pushing your message “out there.” This could be seen as more traditional “push marketing” though you’re not being pushy, per se. It’s important to broadcast your content and, in fact, broadcast others’ content in the form of retweets, favorites, social bookmarks and the Links app on Facebook.
Now the challenge with many businesses using social media is they stop at “B” – in other words, they just repeat the cycle of automate and broadcast, automate and broadcast. It’s hard to know who’s behind the Twitter account or Facebook page. It’s all about pushing content and there’s hardly any engagement. So the third step is vital to your success in social media:
Connect
On Twitter, this is the art of joining, initiating and responding to conversations via @ replies. Using popular third party clients like Tweetdeck, Twhirl or Seesmic Desktop, you can easily track and respond to @yourname mentions.
On Facebook, create Friend Lists with your key contacts, drag that friend list to the top of your News Feed and now that’s your default view [see screenshot to the right]. Then, even in just a few minutes a day on Facebook, you can easily connect by commenting appropriately.
Acknowledge your friends’ birthdays on both Facebook and Twitter. [On Facebook, all your friends' upcoming birthdays are listed on your Home Page on the right; you can also receive a weekly list of upcoming birthdays via regular email: click Settings > Account Settings > Notifications > under the first segment (Facebook) click Show More > make sure "Has a birthday coming up" is turned ON.]
Look for other occasions to celebrate and acknowledge. And, look for ways to introduce and promote others, compliment, add value.
Subscribe to a number of popular blogs and regularly post your comments. When writing your own blog posts, encourage your readers to comment by asking stimulating questions.
Delegate
If you’re serious about integrating social media into your marketing efforts, before long you simply cannot manage everything yourself. Depending on the size of your company, you may well have a member of staff who’s sole responsibility is to be the voice and face of the company, often called a “brandividual.”
Or, you may choose to hire a competent, trained VA (Virtual Assistant) or social networking assistant – at least to help set up and manage the basics. I usually recommend you do not delegate your voice, though most of us know some celebrities have “ghost tweeters!” [There are many sources to find good VAs, including on Twitter via the directory Twellow.com - that way you can find, follow and monitor their style before even contacting them.]
One major task you can delegate is to track and monitor your reputation by setting up Google alerts and tweet alerts (via TweetBeep and/or TweetLater which is a suite of helpful Twitter tools). Look for your evangelists who are always singing your praises so you can connect, empower and incentivize them more. And, also look for negative activity that needs to be responded to and ideally nipped in the bud. [The best book on reputation management is Radically Transparent by Andy Beal and Judy Strauss.]
Evaluate
As quickly as you set up your social media systems, something new comes along or the big sites introduce new features. Facebook are constantly adding a tweak here and there, sometimes minor but often major. It’s important you stay informed and regularly evaluate how your systems are working for you. Are you meeting your objectives? Are you getting a good ROI (return on investment) and ROT (return on time). Have you thoroughly researched where your target market hang out most and are you reaching them effectively? How can you think outside the box, get more creative and innovative to stay ahead of the curve?
Let me know your thoughts on my ABC’s of Social Media model – did I miss anything critical? Does it help you better understand how you can effectively use the giants like Facebook and Twitter? Please do retweet this post too, assuming you found it valuable!
Posted in Business Building Strategies, Facebook Tips, Facebook for Business, Personal Branding, Professional Networking, Relationship Marketing, Reputation Management, buzz marketing, social media, social networking, twitter | 18 Comments »
I recently dealt with an unfortunate situation where one of my tweets was retweeted with the link replaced by the retweeter, thus implying I was endorsing his site (otherwise known as "retweet hijacking.") You may have read my post (which I have since taken down – read on to find out why.)
My first reaction was one of utter disbelief. How someone could so openly "hijack" a tweet and infer my endorsement without anyone noticing, I don’t know. Maybe it happens more often than I realized; this was my first experience – I’d never heard of it before.
I figured the best way to approach this situation was via DM (direct message), however – long story short – the matter seemed to get out of hand with a barrage of unpleasant DM’s and @ messages from the hijacker directed to me; I then chose to write a blog post about what happened.
I also chose to identify the tweet hijacker by name. This caused further controversy in the Twitterverse; over 60 comments were left on my post and though 90% of my community seemed to support the decision to out the hijacker, 10% didn’t. Fair enough.
My intent in highlighting this incident was to educate others as to some unethical practices going on in Twitter and to rally support in not allowing this kind of behavior.
Could I have achieved my objective without naming names? Yes. Would I have made different choices in retrospect? Possibly. The way I see it is this: Twitter is already an open system; we are all "out" whether we realize it or not.
It transpired that the person tweeting was a hired webmaster – to be the voice of a well-known, reputable company (I’ve since discovered).
A loyal customer got wind of the hijacking situation and alerted the company. The Assistant Vice President and President of the company contacted me directly. I ended up having a pleasant phone conversation with the President tonight. He was very apologetic, courteous and kind. I have a much better understanding for this company, their outreach and normal business practices.
As a gesture of goodwill, I assured the President I would edit my blog post to exclude his company’s name; however, I chose to take the entire post and all comments down instead. I’m grateful to all commenters who took the time to read my post and provide their valuable contribution.
What can we learn from this situation? Here’s what I believe:
- One very important lesson from this scenario is how vital it is to properly assess who is the voice and face of your company.
- Reputations need to be monitored rigorously by everyone from the solopreneur to Fortune 500 companies. (For the best book on managing – and repairing – reputations, see Radically Transparent by Andy Beal and Judy Strauss.)
- When there is a situation to deal with, do so quickly, courteously and effectively.
What are your thoughts? How would you react to someone intentionally hijacking/misrepresenting your tweets… or any message, for that matter? Do you think business best practices transcend all mediums and, if so, how do we uphold those practices in new media?
Posted in Personal Branding, Professional Networking, Relationship Management, Relationship Marketing, Reputation Management, social media, social networking, twitter | 38 Comments »
[UPDATE 5.6.09 8:32PM PDT: I just got off the phone with the President of the company that the retweet hijack webmaster worked for. The conversation went well and I appreciate now that the company is a global organization with a large staff and an excellent reputation. The situation unfortunately got out of hand. I have chosen to edit this post to remove the company name.]
[IMPORTANT UPDATE 5.5.09 2:45PM PDT: Josh xxxx (last name removed), webmaster for @(name removed) has been in touch with me via email and also commented on my post (see below) and this post and on Twitter to extend his apologies and express his regret for the actions he took. I appreciate the gesture and may consider taking this post down, per Josh's request... or at least making it anonymous, such that further repercussions are avoided.]
I don’t know about you, but I give GREAT care as to what I tweet about, even in my @ replies and conversations… even DM’s (direct messages). I run everything through an internal filter of:
- Would I be okay with this on the front page of the NYT?
- Would I be okay for this to be found in a Google search? and/or
- Would I be proud for my grandchildren to see this in 20 years’ time? (Exaggeration maybe, but content does hang around the internet for a long time!)
And, I’m always upbeat, positive and focused on adding value. (My tweeting style has been described as the "little Tony Robbins on your shoulder!")
Now, I appreciate there are no "hard and fast" rules to using Twitter – or any social network, for that matter. BUT there are most certainly general rules of etiquette. And there’s personal INTEGRITY. Something very dear to my heart.
This morning, I put out this tweet: "Mother’s Day is coming up on May 10! This is a great site & service for same day gifts! http://flowersfast.com."
One of the reasons I chose this site to tweet is I know the owner of the site and service personally.
I was delighted to see several retweets. But then something odd caught my eye – a guy retweeted me, but replaced the link I tweeted with a link to his OWN website, thereby inferring I was endorsing his site. UGH! That is the antithesis to best practice. I was not amused. See the screenshot below: @(name removed)’s tweet goes to his own xxxx site.
If you know me at all, you know I’m not the type of person to put energy into anything negative; if there’s a challenge to deal with, I’d rather do so quietly and privately. So, I saw that @(name removed) and I were following each other thus allowing direct messaging.
I was a little, um, terse – I broke one of my own relationship rules and that is I sent a message while just a smidge emotional. It’s always best to allow a wee bit of time to calm down and gain perspective.
I also decided to send a regular tweet sharing what just happened… without outing Mr. xxxx just yet – to see if he could somehow rescue this situation. He didn’t. It seemed to get worse. I received a barrage of DM’s from Mr. xxxx telling me it’s a free country and it was "lame" to "legislate integrity." Oh dear. Well, guess whose xxxx company I won’t be using. Yes, it’s a free country.
Ignoring this occurrence may have been a better choice. But I wanted to make an example of this practice – which I now understand is becoming more prevalent on Twitter. In fact, it’s called "Retweet Hijacking!"
Blocking someone on Twitter will not prevent this type of hijacking behavior.
What are your thoughts – what would you do? Have you experienced/seen any retweet hijacking? Do you agree with this xxxx guy that it’s a "free country" and he didn’t break any of Twitter’s Terms of Service? Should the citizens of the Twitterverse bandy together to ensure best practices? Please share in the comments below [click Comments]:
Related posts: Are You A Twitter ReTweet Thief ?
[UPDATE 5/5/09 8:54pm: New related post found: Twitter “RTs” leave room for misquotes, fabrications]
Posted in Personal Branding, Relationship Management, Reputation Management, social media, social networking, twitter | 66 Comments »
I’ve been eager for Oprah to join the Twitterverse for some time. As you can see by this fun comic strip I made back on September 24, 2008, my cartoon self was enthusiastically encouraging cartoon Oprah to join Facebook and Twitter!!
Yesterday on the Oprah and Friends show, even with celeb guest Ashton Kutcher (@aplusk on Twitter) and Twitter’s CEO Evan Williams (@ev), Oprah seemed to be getting to grips with what exactly Twitter is, how to use it, why anyone would want such a large following (one million plus) and what to say! But, I do believe she’s starting to catch the vision.
Here’s the thing: can you imagine the even bigger difference we can make on the planet individually and collectively when more and more visionaries, enlightened leaders and luminaries fully integrate the power of social networking sites like Facebook and Twitter?!
On Monday, I had the absolute privilege of leading a social media webinar for the Transformational Leadership Council (TLC), with cofounders and members including Jack Canfield, Marie Diamond, DC Cordova, John Assaraf, Raymond Aaron, Hale Dwoskin, Ivan Misner, Donna Steinhorn, Jim Bunch, and many more. I am deeply moved at the power of what I’m starting to call Conscious Social Media and Mindful Tweeting.
See, everything matters. Everything counts. It’s all energy. It’s the ripple effect, or the BUTTERFLY EFFECT.
"The flapping wing represents a small change in the initial condition of the system, which causes a chain of events leading to large-scale alterations of events. Had the butterfly not flapped its wings, the trajectory of the system might have been vastly different." [From Wikipedia]
What if more people on Twitter and Facebook really stopped to think about their messages and how much impact even one tweet or Facebook wall post, for example, can make to a person’s life?
I actually believe having a large following — online or offline, but particularly through social media due to the rapid uptake — is a big responsibility. But not responsibility from a point of burden, but of joy and purpose. Surely we can use these mediums to create more good.
I’d love to hear your thoughts below: do you think social media is helping to transform the world? To raise the consciousness of the planet? Do you think those who are already global leaders and have large followings outside of social media have a greater responsibility when joining sites like Twitter? Do you have any wonderful stories to share of how something has touched your life through social media?
Posted in Facebook for Business, Relationship Management, Relationship Marketing, buzz marketing, social media, social networking, twitter | 41 Comments »
Ah, to follow or not to follow – that is the question. But to AUTO follow or not to auto follow – that is a whole other question! And to AUTO DM?! Eek.
I received this DM recently from a Twitter bud:
“Please post me a link to something that answers the etiquette of the autofollow? Plus the rationale. I do without knowing why.”
First, regards following, my policy from day one is to follow everyone back. Here are my two primary reasons why:
- Following those peeps back on Twitter who follow you says “hey, thanks for caring about what I have to say… I also care about what you have to say.”
- When both parties follow each other, you now have the ability to Direct Message (DM) – which is a private exchange between you and the other person and does not go out in the public Twitter stream.
I always like to say, “You never know when your next $100k client wants to DM you.” Granted there are other ways of reaching you – but Twitter is just SO darn efficient. And why create barriers for contact? I’ve made a LOT of lucrative deals as a direct result of having my DM feature decidedly ON!
Autofollow?
Regards automatically following those folks back who follow you: I first got started on Twitter in summer of 2007 and I was merrily building my following to about 7,000 a year later. I always manually followed back and didn’t auto DM. Then my velocity cranked up and I simply couldn’t keep up with following back.
So, I now automatically follow back using @jesse’s platform http://socialtoo.com. I enjoy the extra features Jesse has, including the anti-spam setting – where the system unfollows anyone who unfollows you within x days. (One hallmark of a spammer is to follow 2000 people then when you follow them back, they unfollow you so they can go follow more peeps!)
Auto DM?
At first, I also chose to auto-DM all peeps I followed. I experimented with a simple invitation to access my 7 Day Facebook Marketing Tips with a link to my blog. Then I nixed that as I grew weary of receiving links myself.
Next, I used a message that encouraged my followers to let me know if they had any questions about Facebook and Twitter - oops, opened the floodgates on that one and couldn’t keep up.
Then I just included a friendly message that merges in the first name field, e.g. “Greetings Roberta! It’s great to meet you in Twitterland.” But even that was starting to feel mechanical and inauthentic as I, again, received similar auto messages myself.
Not only that, it’s hard to strip out the bona fide DMs from all the auto-junk. I have my DM’s coming into my email and one of my VA’s filters them to identify important/urgent messages.
I’ve now opted out of of incoming and outgoing AUTO DMs via http://tweetlater.com and http://socialtoo.com. [However, I gotta share - check out http://tweetlater.com's suite of features on their paid version, including ability to send DMs to all followers.]
I’m not here to tell you what to do – it’s all a personal choice. I’m just sharing my experience!
What do you think? Do you autofollow everyone? If not, why not? Do you include an auto DM? I’d love to know what results you’ve achieved with the auto DMs – I’m willing to be persuaded otherwise on this one! lol.
Posted in Personal Branding, Reputation Management, buzz marketing, social media, social networking, twitter | 37 Comments »
UPDATE: The five finalists in 26 categories have been chosen and the final voting is now open! The finals will last from January 12-23.
IF you enjoy my tweets and feel I provide value to you in the world of social media, I’d love your vote. I’ve made it super easy with this 1-click tweet: http://snipurl.com/votemari (same one also at http://tinyurl.com/votemari). Do feel free to tweak the “because” part! And you’re welcome to retweet one or other of these links. Thanks a million!!
The awards ceremony will be held the evening of February 11, 2009 in New York City. The Shorty Awards’ 26 winners will be offered $1,000 grants to travel to New York and attend the awards ceremony, thanks to support from the John S. and James L. Knight Foundation. Winners must attend the event to claim the grant.
Thanks to YOU, I am deeply honored and grateful to have won both the “socialmedia” Shorty Awards category nomination with a landslide 466 nominations *and* the overall nominations for all categories. Wow. Whew knew? There were more than 32,000 nominations, for 6,760 peeps on Twitter in 1,599 categories.
[original post follows:]
Have you heard about the Shorty Awards? It makes me smile just thinking about winning any kind of award with the word “shorty” in it… given I’m six feet tall. Heehee.
The Shorty Awards honors the best producers of short (140 characters or less, on Twitter) content in 2008. You can nominate as many people for as many categories as you’d like until midnight December 31st.
Here’s my special request of you – by MIDNIGHT on New Year’s Eve:
IF you enjoy my tweets and you feel I have provided you with valuable social media tips, resources and information, I would love it if you would use this 1-click nomination to submit a nomination to @ShortyAwards for the category of #socialmedia.
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[If you're not familiar with my tweets just yet, see my stream here and also my #FBTips here].
This 1-click nomination has a pre-populated tweet for you! When you click the link, it will open up a new browser tab/window with Twitter.com and, assuming you’re logged in to Twitter, the tweet will look like this:
Then, all you have to do is click “update.” You’re certainly welcome and encouraged to insert your own “because” though I provided one for you to make it super easy.
Thank you SO much!
For more info, head over to ShortyAwards.com and also this write up on TechCrunch.com:
The Shorty Awards Honor Twitter’s Elite Tweets:
After the initial round of voting, which will last until midnight December 31, the five Tweeters with the most nominations in each category will take part in a final round between January 5th and 14th. An awards ceremony will be held in New York in late January, where the winners of the “most important categories” … will be able to deliver acceptance speeches in person or via video in 140 characters or less.
How about you? Which Shorty Awards category and reason would you love to be nominated for… and win?
Posted in buzz marketing, social media, social networking, twitter | 2 Comments »
This Monday, October 27, I am honored to present at an all-day Social Media event in Ventura, California with my dear friends and colleagues, Deborah Micek (@CoachDeb), Denise Wakeman (@BlogSquad), Patsi Krakoff (@PatsiBlogSquad), Nancy Marmolejo (@NancyMarmolejo) and special guest Simon Leung (@SimonLeung).
There are still a few tickets left to be in the LIVE studio audience AND get a chance to be in the hotseat to receive feedback on your blog, Twitter and Facebook presence from the panel of experts.
The entire event will be filmed and made into a DVD set, so if you’re unable to join us live at the event you can pre-order a copy of the DVD set at a discounted price!
Our host for the day is Linda P. Taylor (@LindaPTaylor) who contacted me just three weeks ago to share this opportunity with me. Linda and I had connected on Facebook and Twitter not long ago. Linda explained she especially wanted to feature me as the Facebook expert (w00t! love that!) at this live event and asked me who else I’d like to present with.
Of course, my talented gal pals came to mind immediately: Coach Deb for her brilliant Twitter expertise and Denise & Patsi a.k.a. The Blog Squad™. While I was still on the phone with Linda, I sent a quick DM (direct message via Twitter) to both Coach Deb and Denise. You know when you get in the zone and something is just supposed to happen? Yep, the last three weeks have just whizzed by and everything popped into place perfectly – thanks to the leadership talents of Linda!
PLUS, we’re ecstatic to also be joined by visibility expert, Nancy Marmolejo and Google guru, Simon Leung on an afternoon Q&A Panel.
The totally cool part is Linda has a strong relationship with the Technology Development Center in Ventura and the TDC are underwriting the cost of the entire day including professional film studio with multiple cameras and everything that goes with a real film studio!! The end result will be a quality professional DVD set.
With this underwriting, what this means is tickets for the event are an absolute bargain!!!
So, if you’re ready to find out how to:
- Dramatically increase your visibility, your traffic, your subscribers and your PROFITS using FACEBOOK,
- Transform your BLOG into a marketing and REVENUE machine, and
- Create BUZZ and link all your social media into one powerful marketing platform on TWITTER…
…for sure clear your calendar and come join us. Or, go ahead and pre-order the DVD set.
Whether you plan to attend or not, let me know your TOP questions about making Facebook work for your business and I’ll do my best to address them!
Posted in Facebook Tips, Facebook for Business, Personal Branding, buzz marketing, social media, social networking, twitter | 3 Comments »
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