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21 Keys to Profitable Relationships – Key #1

Remember people’s first names.

image Studies show that a person’s first name is the sweetest sounding word in their entire vocabulary even if they’re not particularly fond of their own name. Social media allows us to have quick and easy access to our entire community with everyone’s profiles – so there’s no excuse for not knowing people’s names! 😉

For example, when sending @ tweets, use the person’s first name when appropriate – not necessarily every single time. Imagine you’re chatting over a cup of tea/coffee with that person and use their name just as you would F2F (face-to-face).

This key may sound simple and perhaps not that important if you weren’t aware of it before. But, I can assure you, it’s a really powerful tip! Try it out and keep me posted on your results. In fact, hop over now to Twitter and send me a tweet something like this: @marismith Yay, Mari! I’m enjoying your 21 Keys to Profitable Relationships at http://marismith.com

I always do my best to respond to all @me tweets. The benefit of this is YOU get exposure to each of my thousands of followers and you may get more followers yourself as a result!

image By the way, I’m a big fan of NameTagScott – yep, that guy who wears a nametag 24/7! Smart!

Be sure to follow Scott on Twitter.

Cheers,

image

P.S. Want to receive all 21 Keys to Profitable Relationships as an e-course? Just enter your first name and email in the blue form to the top right! ^|^

27 Comments

  1. Holli on October 30, 2010 at 9:16 am

    Hi Mari,-
    Love the Mari with an i and I'm Holli with an i. I'm very much looking forward to connecting and learning from you.
    Have a wonderful weekend,
    Holli

    • Mari Smith on November 4, 2010 at 3:36 pm

      Lovely!! What a fabulous name – I love unique names. Wonderful to meet you. 🙂

  2. Mike on September 28, 2010 at 8:04 am

    Hey Mari

    Such a basic but powerful tip. Thanks for that !

    Mike

  3. Lisakneller on September 13, 2010 at 10:25 am

    This is one of my favorite things to do! As a yoga teacher, I introduce myself to each and every student and try my hardest to remember their names and then address them in class. It makes them feel very special. Sometimes I do real well and other times I forget. But then, guess what I do? That's right! I simply say, “Please tell me your name again.” Then I repeat it in my head and try really hard to remember.

  4. Pamela on August 17, 2010 at 3:45 am

    Absolutely very important. I have been in customer service for years and the most successful transactions were the ones using the first name. It is very important. Thanks, Mari.

  5. Jess Webb on May 24, 2010 at 7:43 am

    Hi Mari!
    Thanks for the first tip – it's a “gooder”! 😉 Looking forward to diving into the rest… Thank you so much for sharing these! 🙂

  6. aliciapierre on May 19, 2010 at 8:40 pm

    Hi Mari,

    Thank you for the tip. First names definitely “break the ice” so to speak and convey a familiarity that can be lacking online.
    Thank you for sharing
    -alicia

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