Relationship marketing has been around since the dawning of (wo)man. So long as we’ve been able to communicate with our fellow beings, we’ve been able to do commerce. With the incredible boom of online social networking sites – particularly Facebook and Twitter – what we’re seeing now is a massive paradigm shift in the way we communicate and do business around the globe.

Yes, it’s important, “Who you know.” But now, with our attention-based culture we could say what’s even more important is, “Who knows you.”

As I was beginning to build my social footprint in 2003, I would look at my bookshelf, and my huge collection of home-study courses, and all the seminars I’d attended over the past 15 years. I know a LOT of amazing authors, speakers, leaders, and luminaries. But, did they know me? I’m delighted to say, they do now! In fact, I’m honored to include many of these leaders that I’d admired from afar for so long in my close circle of friends and among my top clients. All through the power of naturally building relationships through online and offline social networking.

By building a strong, recognizable brand in your industry and cultivating vital relationships, you’ll go far in achieving success in today’s world of new media marketing. I’m proud to introduce my new anthology book, The Relationship Age:

Are influencers born or made?

I put a few of my thoughts on relationship marketing into The Relationship Age. My chapter is called “Are Influencers Born or Made?” where I discuss the natural traits of influential people, various personality assessments, the importance of self-knowledge, plus I go on to share ten tips to increase your own influence factor regardless of your natural propensity.

(I first wrote this chapter back in 2007 when I met Dr. BJ Fogg through Facebook and he was putting together a book called The Psychology of Facebook! Also, It was rather amusing to see all the fuss made about Fast Company’s Influence Project this summer. Influence is a subject I’ve studied for a decade or more; my belief is we are all influential. And, influencers are both born and made – especially in today’s world!)

Meet the collaborative, international authors

In the very spirit of social media, I teamed up with 25 relationship marketers and social media marketing enthusiasts to coauthor the book. Our book, The Relationship Age, is spearheaded by Nick Nanton, JW Dicks and Lindsay Dicks of The Celebrity Branding Agency and is out today, November 11th!

Hop over to Amazon to pick up a copy of The Relationship Age and receive an array of helpful bonus material by simply emailing your Amazon receipt dated November 11 to: bonus@celebritypresspublishing.com

Meet our wonderful team of authors from all walks of life and all parts of the world – this book is truly a global effort. Our authors hail from Australia, England, Sweden, Finland, Italy, Malaysia, Canada and the United States.

Throughout the day, we’ll be in our TinyChat video broadcast room with a virtual book launch party. Plus, check my tweets and Facebook Page for additional updates on live access to myself and some of the authors today! (I’ll be camera-ready all day and will be broadcasting in-between appointments). We also have a Facebook Page for the book – come join us. And, be sure to follow all authors on Twitter – all names are linked to our Twitter accounts below:

Mari Smith – California  (Canadian-Scottish!)	Nick Nanton, Esq. – Orlando, FL	Lindsay Dicks – Orlando, FL
JW Dicks, Esq. – Orlando, FL	Pam Brossman – Sydney, Australia	Steve Brossman – Sydney, Australia
Jon Alfredsson – Sweden, now California	Beverly Dracos – Houston, TX	David Charles White – London, England
Jackie T Ewing – Orlando, FL	Georgia McCabe – Palm Island, FL	Katerina Morjanoff – Sydney, Australia
Brad Semp – Clermont, FL	Mark J. Buhagiar – NSW, Australia	Emma Tiebens – Orange County, CA
Pam Moore – Tampa, FL	Karen Purves – Surrey, England	Barbara Pender – Houston, TX
Katrina Kavvalos – Sydney, Australia	Eileen O’Neill – Rome, Italy	Mari Uusitalo – Tampere, Finland
Dechen Lau - Malaysia	Leslie Montgomery – New Hope, PA	Kathy Hagenbuch – Aldie, VA
Angeline O’Shannessy – Australia	Carol Roy – Alberta, Canada

Preview our table of contents:

Take a look through the diverse range of topics covered – each chapter is not only very well-written, they are packed with practical how-to’s and ideas for harnessing the power of Twitter, Facebook, YouTube, membership sites, email marketing, lead generation and better time management!

Chapter 1 – A Picture is Worth A Thousand Friends…Or Enemies
by Georgia L. McCabe ………………………………………………………………………………15
Chapter 2  -  Social Media Tribes: How You Can Achieve Success Faster & Multiply Your Online Exposure By Leveraging A Tribe
by Jon Alfredsson, PhD …………………………………………………………………………….25
Chapter 3  -  Video Marketing – How To Fastrack Your Results With Video
by Pam & Steve Brossman …………………………………………………………………………37
Chapter 4 -  Accelerate your Profile on Twitter – Even if you are a Newbie
by Katrina Kavvalos ………………………………………………………………………………….49
Chapter 5  -  Wall Street’s new intersection is Main Street
by Barbara Pender …………………………………………………………………………………….63
Chapter 6  -  How To Create Automatic Profits From Social Media & Keep Your Sanity At The Same Time
by Bradley W. Semp, PhD ………………………………………………………………………….71
Chapter 7  – Books Speak Volumes When Creating Relationships
by Nick Nanton & JW Dicks ……………………………………………………………………..81
Chapter 8  -  How To Grow Your Business Through Social Media Sites
by Dechen Lau ………………………………………………………………………………………….91
Chapter 9  -  Content Creates the Conversation
by Lindsay Dicks ……………………………………………………………………………………..101
Chapter 10  – The three most important ‘who’, ‘what’, and ‘where’ questions to ask in Social Media for business users
by David White ……………………………………………………………………………………….111
Chapter 11  -  7 – Relational Marketing Secrets To Attract, Nurture and Retain Your Perfect Clients Online and Offline!
by Emma Tiebens ……………………………………………………………………………………121
Chapter 12  -  Language is the Gift, Listening the Responsibility
by Carol Roy ……………………………………………………………………………………………133
Chapter 13  -  Are Influencers Born or Made?
by Mari Smith …………………………………………………………………………………………141
Chapter 14  -  Social Media: The Relationship Age
by Jackie Ewing ……………………………………………………………………………………….151
Chapter 15  -  The Art of Being Genuine
by Beverly Dracos ……………………………………………………………………………………159
Chapter 16  -  Marketing with Auto Responders
by Angie O’Shannessy ……………………………………………………………………………..167
Chapter 17  -  Membership sites – The Golden Goose of Internet Marketing
by Mark Buhagiar ……………………………………………………………………………………175
Chapter 18  -  Social Media As The Backbone of My ESOL Teaching
by Eileen O’Neill (in Rome, Italy) ……………………………………………………………187
Chapter 19  -  Harness the power of 3 Strategies you already use and Become Irresistible in Social Media
by Mari Uusitalo ……………………………………………………………………………………..197
Chapter 20  -  How To Keep Social Media From ‘Eating You Alive’!
by Kathy Hagenbuch ……………………………………………………………………………….207
Chapter 21  -  “Are You Engaging?” – Why Engagement is the Currency of The Relationship Age
by Katerina Morjanoff ……………………………………………………………………………..219
Chapter 22  -  Relationships and Social Media
by Pam Moore …………………………………………………………………………………………229
Chapter 23  -  Building Know, Like and Trust with Lead Magnets
by Karen Purves ………………………………………………………………………………………239
Chapter 24  -  Hobnob, Mingle, or Schmooze?
by Leslie Montgomery …………………………………………………………………………….247

Order your copy today!

Hop over to Amazon to pick up a copy of The Relationship Age and receive an array of helpful bonus material by simply emailing your Amazon receipt dated November 11 to: bonus@celebritypresspublishing.com

We’d love to hear from you! What have been some of your most inspiring relationship experiences as a result of using social media? Share with us in the comments below!

Today is an exciting day!! The pilot episode of Social Media Examiner TV launches and I’m thrilled and honored to be the Host!

Social Media Examiner was founded in October 2009 by Mike Stelzner; it’s a popular online magazine and has been named one of the top business blogs by Technorati. Mike is also founder of the annual Social Media Success Summits and now the Facebook Success Summit 2010.

Teamwork

Mike and I first met in December 2008 via our mutual friend, Denise Wakeman, at a social media event in San Diego. We immediately hit it off and I’ve been delighted to team up with Mike and contribute to his ventures ever since!

Four of the Social Media Examiner team members:
Amy Porterfield, Denise Wakeman, Mike Stelzner (founder) & Mari Smith.
[Pic taken at Seth Godin event by LinkedOC, Feb 2010]

Meanwhile, over the past six months or so, I had been thinking about starting an internet TV show. Many friends of mine would say, “You should do an internet TV show!” I’ve loaded several fun videos to my Facebook Fan Page. I was a guest on BraveHearTV and got the chance recently to shoot a TV infomercial for Jim Britt along with host, Valerie Brooks-Flores, (details coming!). I just love the medium of TV to communicate so much more.

I looked at all kinds of approaches for TV shows and, quite frankly, the logistics seemed overwhelming. I’ve always been inspired by the amazing Gary Vaynerchuk and his wildly popular WineLibraryTV. Gary definitely has a fabulous personality for TV!!

Social Media Examiner TV is born!

Well, there’s much to be said about the power of intention. Over a recent business lunch, Mike and I had one of those simultaneous, spontaneous sparks of genius … and Social Media Examiner TV was born!! This episode is the first of three pilots and we’ll begin running regularly after that!

In this episode, I review the awesome new iPad app, Flipboard—an amazing way to consume your social media news and see your Facebook and Twitter contacts—along with my passion for Facebook‘s 500 million users and the game-changing social plugins. Plus, we take a look at how Foursquare could help your local business.

Take a peek at our inaugural show below – be sure to max up to full screen (click the wee four-arrow icon in the bottom right corner). [And, look for a funny line at minute 6:30; it still cracks me up!]

If you enjoyed this pilot episode of Social Media Examiner TV, please do tweet about it (use hashtag #SMEtv), share it on Facebook or even embed this episode on your blog.

By the way, here’s my excited tweet when I met up with Ross Epstein, Regional Marketing Coordinator for Jimbo’s Naturally:

And here’s that funny original tweet I talk about at minute 6:30 in the Social Media Examiner TV show:

The Power of Intention

When I got back to my home office after filming this first Social Media Examiner TV pilot, I was so ecstatic and made a video for my Facebook Fan Page on the subject of manifesting what we want.

When you have clarity on something that you want to create (the “What”) and why, you can leave the “How” part up to the Universe. We often get caught up in the “How” and try to control all the details. But when we’re committed to serving the greater good, magic can really happen in an even bigger and better way than you might’ve first imagined.

Please do leave your comments below — I’d love to hear what you think of this first TV show. Feel free to add your suggestions for future show content and your comments about Internet TV in general.

In fact, do hop over to this post on Social Media Examiner‘s blog today. Plus – guess what?? In future episodes, you’ll have an opportunity to get your questions answered! And, if you leave a video response on YouTube, Mike and I may just put your video into one of our future episodes!!!

[UPDATE] – we had a marathon seven-hour Virtual Launch Party today (May 3). Here’s a wee video greeting I recorded for my Facebook wall on my iPhone:

First, Chris Treadaway and I co-hosted a three-hour presentation via TinyChat where we discussed many of the chapters in our book, along with the recent changes announced at Facebook‘s f8 conference, and the implications for marketers. The replay of this part will be available shortly! (I recorded my desktop with TinyChat via ScreenFlow and will give it a slight edit).

Then, I went on to lead a four-hour webinar meeting and greeting many of my peeps, and where I continued on to give Facebook marketing ideas, tips, tricks, Ninja secrets, dive deeper into the Facebook changes, do fan page critiques and more.

[ORIGINAL POST FOLLOWS]

I’m super excited for a project that’s been a long time coming: my first published book! I’m honored to team up with the talented Chris Treadaway to coauthor Facebook Marketing: An Hour A Day, published by Sybex (a division of John Wiley & Sons).

Our book officially comes out on Monday, May 3, 2010. Copies are already shipping and we are climbing the charts on Amazon.com!

Virtual Launch Party – You’re Invited!

On Monday, May 3, we’re hosting a VIRTUAL LAUNCH PARTY from 10:00am PST / 1:00pm EST onwards! Come meet Chris and me and a few surprise guests – we’ll be LIVE virtually!

Drop in any time during the day for Facebook marketing Q&A, book excerpts, interviews, prize drawings, lots of fun - you name it! We’ll even have virtual champagne!

Let us know you’re coming via the Facebook Event page – RSVP here.

An Hour A Day series

You may already be familiar with Sybex’s popular “An Hour A Day” series, which include:

• Social Media Marketing: An Hour a Day – by Dave Evans
• Twitter Marketing: An Hour a Day – by Hollis Thomases
• YouTube and Video Marketing: An Hour a Day – by Greg Jarboe (Greg is a fellow presenter at the upcoming Social Media Success Summit!)
• Web Analytics: An Hour a Day – by Avinash Kaushik

Facebook Marketing: An Hour A Day is the ideal comprehensive guide for marketers, business owners and practitioners alike. I’m sure this book will end up flagged, scribbled on and dogeared as you study it! Chris and I outline all the ways businesses can maximize everything Facebook has to offer, from simple quick techniques to full-on campaigns.

Table of Contents:

Screenshots taken from my iPad on the Amazon Kindle app for the iPad! Yes, our book is available on Kindle (and eBook / Nook).

Expert Contributors to “The Future of Facebook” Appendix:

Chris and I are truly honored by and grateful to the following six professionals, all of whom contributed valuable expertise to our book:

Dave Kerpen	Jesse Stay	Nick O’Neill
Lauren Cooney	Scott McCaskill	Kevin Tate

Free Facebook Marketing Online Class!

With Facebook’s product changing so frequently, Chris and I wanted to offer special follow up support for our readers. You can join us in a special series of online trainings, designed to help you get the absolute most out of this book and from your own Facebook marketing efforts!

In our three-part online webinar series, we’ll walk you through exactly how to:

• Integrate the new Facebook Social Plugins
• Assess the power of the new Like button for your site
• Create a compelling Facebook Fan Page
• Source consistent, relevant content to keep your fans coming back for more
• Build your raving fan base using creative ways to drive targeted traffic
• Increase your brand awareness and brand sentiment
• Easily drive traffic back to your website and blog
• Engage your fans and turn them into paying customers
• Rapidly build your opt-in email list
• Place effective Facebook ads that make people take action
• And much more.

This workshop series stars on June 3, 2010 and is entirely virtual, so you can attend via your computer from the comfort of your home/office. Each session will be recorded and replays will be available with unlimited access.

Chris and I will share screenshots and our desktop as we guide you through the exact steps you need to build a vibrant, profitable presence on Facebook.

Here’s how to register:

It’s super easy to secure your place in the free 3-part Facebook Marketing online class:

	STEP 1: Purchase your copy of Facebook Marketing: An Hour A Day at any of the online retailers listed below.
	STEP 2: Access the replays here.

Order Facebook Marketing Now At These Online Retailers:

Amazon.com	Barnes & Noble	Borders
BooksAMillion	BestBookBuys	800ceoread

Also available in Amazon Kindle version for your Kindle and/or iPad! Plus, ebook version for your eReader.

Advance praise for Facebook Marketing: An Hour A Day

Chris and I are truly grateful to the following professionals for their support and encouragement:

“This is the ultimate Facebook marketing guide. It provides the most important strategies to take full advantage of Facebook’s best features, make your Facebook presence pop, and generate profits. A must-read!”

-Guy Kawasaki – Co-founder of Alltop and former Apple chief evangelist

“The best marketing engages buyers with valuable information at the precise moment they are receptive. That’s why my chiropractor shares video exercises with me on Facebook! And it’s darned effective, too. If you want to learn how to tap the communications tool of choice for hundreds of millions of people around the world, study Facebook Marketing. The real-world examples from organizations of all kinds are especially valuable for those who still need to be convinced (like your boss).”

-David Meerman Scott, bestselling author of The New Rules of Marketing & PR, now published in 24 languages

“Facebook is a powerful new marketing platform and thanks to this book it just got a whole lot easier to understand and tap.”

-John Jantsch author of The Referral Engine

“The social media world is full of people saying they know this tool or that tool. But there’s a reason the first name a lot of people think of when they think of Facebook marketing is Mari Smith. This book shows you how the world’s largest social network can be leveraged for your business. And it’s written by one of few people out there who actually has shown companies how to succeed on Facebook. If you’re trying to leverage Facebook to reach your customers, this book should be on your shelf. It’s on mine.”

-Jason Falls, Social Media Explorer, Social media educator, speaker and consultant

“This is the only book that walks you through every step of creating, implementing, measuring, and optimizing a successful strategy for engaging on Facebook. Featuring proven strategies and techniques, this approachable guide walks the walk. It shows marketers at all levels how to roll up their sleeves, jump in, and get winning results quickly.”

-Brian Goldfarb, Director, Microsoft

“Mari Smith quickly became THE go-to expert before the crowds flocked to Facebook, realizing how powerful this channel is for business. Mari, teamed up with Facebook analytics expert, Chris Treadaway, have created an absolute masterpiece! Facebook Marketing: An Hour A Day is long overdue, and every reader is lucky to have this book at their fingertips so they can tap into the mind of these pioneers and accelerate their success on Facebook by applying these tips.”

-Deborah Cole Micek, aka: @CoachDeb, Founder of QuanSite.com and Author of Twitter Revolution and Secrets of Online Persuasion

“Even though (or perhaps because) it’s transforming the way businesses interact with customers and prospects, Facebook is often confusing, and counter-intuitive. Not any more. Chris and Mari have created the Holy Grail, a book where nearly every page is worthy of an underline, highlight, or dog ear. With some companies posting to Facebook twice a month, and others posting banalities four times daily, the content strategy guidelines alone make this book indispensable. Buy two copies – keep one for yourself, and mail one to a company whose unfocused Facebook approach drives you crazy.”

-Jay Baer – Convince & Convert

“Mari and Chris have a very unique gift in that they can’t take the very complex and sophisticated paradigm of marketing on of the world’s largest social networks and present it in a way that anyone can understand and more importantly, put into practice.”

-Brian Solis, author of Engage, the complete guide for businesses to build and measure success on the new web

“I love books that start with strategic planning. Just about every Facebook title I’ve seen is obsessed with secret tips and tricks, without ever encouraging the reader to identify what they’re trying to accomplish in the first place. Chris and Mari have done a splendid job putting those tips and tricks into a meaningful context and I know I’ll be studying my copy to improve my own Facebook presence. If you’re looking for the full picture, the “why” along with “what” and “how”, then this is your book.”

-Dave Taylor, online entrepreneur. AskDaveTaylor.com

“Every marketer knows they need to be on Facebook and other social networks, but few know how to do it right. Chris and Mari have created what is essentially a user’s manual for anyone managing a brand or advertising a business on Facebook. Whether you’re new to social networking or a savvy user, this book provides the tools every marketing professional needs, from getting setup the right way to managing successful, targeted advertising campaigns. The book’s step-by-step format makes what many consider a daunting undertaking seem like a more manageable process for even the busiest marketers by helping you prioritize your time online.”

-Peter VanRysdam, Chief Marketing Officer, 352 Media Group

“Not only does FBMHD provide a practical framework for Facebook marketing, but it also offers a 360-degree perspective on how social media connects with a cross-section of marketing disciplines. By reading and using FBMHD, social savvy marketers gain the strategies, tactics and tools to cross the chasm from a hope-it-works community to a well-performing channel for marketing and communications.”

-Adam Weinroth, VP of Strategic Marketing, Demand Media [See Adam's Twitter page. Yes, his pic is sideways. ]

Additional Recommended Facebook Marketing Reading

And, just to whet your appetite while you’re waiting for your book to arrive (unless you’re anything like me and get the Kindle/iPad version right now!), here are several tutorial blog posts that you may find helpful too:

• How To Add A Custom Landing Tab To Your Facebook Fan Page
• How To Attract and Engage Quality Customers With Social Media
• 13 Ways to Move Your Facebook Fans to Action
• How to Better Engage Facebook Fan Page ‘Fans’
• 21 Creative Ways To Increase Your Facebook Fanbase
• How to Better Engage Facebook Fan Page ‘Fans’
• How to Create a Facebook Fan Page Editorial Guide
• How to Add Google Analytics to Your Facebook Fan Page
• 10 Tips for Creating Buzz With Facebook Events

If you have any comments, questions, concerns, challenges, (rave reviews!) – anything to do with Facebook Marketing, please do share in the Comments below:

Are you satisfied with the results you’re currently getting from all your social media efforts? Would you say there is room for improvement?

Though we’re clearly reaching critical mass point with social media market penetration, there’s still a morass of confusing information as to what works, and what doesn’t.

There are social media policies, and which sites to use, and the right content and engagement strategies. And whether to automate, delegate, ghostwrite. or not. It can all be very overwhelming and many people are stuck in a place of sheer inertia for lack of proper knowledge, training and experience.

When it comes to social media marketing, most businesses begin with no clear objectives or strategy. They jump in with the technology piece first: they set up a Twitter account, usually due to peer and media pressure. But they don’t really know how to listen or engage effectively.

Then they throw together a Facebook fan page and it sits there gathering virtual dust. Next comes the blog, YouTube channel, LinkedIn account, Ning site, live video with Ustream, and whatever new-fangled tool comes along.

But, in order to be effective in attracting and engaging quality customers using social media, you must have the following components:

1. Clarity on your exact target market and which social networks they prefer to use most often
2. Knowledge of what online and mobile tools are available to you (apps, widgets, plugins, clients, etc.)
3. Knowledge of the cultures, best practices and etiquette of the various social networks (there are vast schools of thought on the right and wrong way to use social media)
4. Clear objectives (such as: drive traffic to your blog, enhance customer service, grow your email list, sell more widgets, gain targeted media attention, crowdsource new products, etc.)
5. A strategy to achieve those objectives
6. A social media implementation plan
7. Resources to pay for training and ongoing social media management, whether third party or in-house
8. A company social media policy
9. An ongoing engagement plan
10. Systems to track and measure results
11. Strategies for reputation management, and
12. A scalability plan.

Whew, is it any wonder business people feel overwhelmed and stuck. I hope this list is of value to you. However, if you’d like some help – if you’re ready to ramp up your social media marketing and gain tremendous measurable results – I have good news for you: it’s almost time for my favorite online event of the year.

The Social Media Success Summit 2010 is the brains of my dear friend, Mike Stelzner.

Mike gathered together twenty-four of the world’s leading social media experts, practitioners and leading brand representatives to be Summit instructors.

Each session is a LIVE webinar with visuals; no fluff, just deep useful content that you’ll be able to apply to your business right away and see results.

Some of the Social Media Success Summit 2010 sessions include:

• Effective ways to market your company with Facebook, Twitter, LinkedIn, YouTube, social bookmarking sites, mobile marketing and more
• How to track and measure the return on investment for social media programs
• A step-by-step method for creating a smart social media marketing plan 
• How to build a loyal social media following 
• How to bring more customers into your local business with social media techniques
  See all the sessions here.

Just check out this incredible lineup, each of whom will share their proven social media tactics, strategies, techniques and tools. (Names hyperlinked to each presenter’s Twitter page so you can go follow them! Links open in a new window.)

Guy Kawasaki	Chris Brogan	Steve Rubel	John Bernier (Best Buy)
Marla Erwin (Whole Foods)	Sarah Molinari (Home Depot)	Andrew Mason (Groupon)	Tristan Walker (Foursquare)
Darren Rowse	Rick Calvert	Ann Handley	Brian Clark
Jason Falls	Rob Birgfield	Ramon DeLeon	Mike Stelzner
Jay Baer	Kim Dushinski	Denise Wakeman	Muhammad Saleem
Greg Jarboe	Chris Garrett	Lewis Howes	Mari Smith

This entirely VIRTUAL event starts May 5 and sessions run during the month of May. SAVE 34% on your ticket through April 20th!

Last year, nearly 1000 marketers and small business owners from around the world attended the Social Media Success Summit.  It was a huge hit.  Businesses were transformed.  In fact, 97% of attendees said they’d attend again!

This year’s focus is to empower attendees to build social media marketing plans, track your social media results and learn from other successful businesses. This is more than just an event. It’s also a way for people just like you to come together, share their experiences, meet the experts and network.

Remember, the Social Media Success Summit is a live ONLINE conference that you can attend from your home or office. PLUS, *all* sessions are recorded and you get access to every single replay, just in case you can’t attend a session live or wish to go back and review!

(By the way, whether you get a ticket or not, you can access a free online training session called "How to Grow and Engage an Audience).

Will you be attending this exciting virtual event? If you already have your ticket, congrats!! Come on over to the Facebook Event page and begin your pre-networking. Feel free to add photos of you with any of the 24 speakers to the Event page – you’re welcome to create valuable visibility for yourself and, in turn, let others know about the Summit! I look forward to “seeing” you on the sessions and my hope for you is this too will fast become your favorite event of the year too!

Guy Kawasaki, one of my favorite peeps in the socialmediasphere, will be giving the opening keynote.

Any questions, just let me know in the Comments below:

I’m about to set off on a wee tour – which originally began as a private mastermind retreat in Albuquerque, New Mexico, April 12-17

Then, my friend, Peggy McColl, asked me to speak at her amazing Viral Explosions book launch extravaganza in Ottawa, Ontario, April 16 and 17. It’s such an amazing event, and my big sis lives near Ottawa so we get to meet up!

And, my friend, Joel Comm contacted me to let me know the Loveland Chamber of Commerce *really* wanted me to come speak at their next Social Media Social. We ended up selecting a date that worked for all of us, and I added on extra time on the front end of my trip! w00t!

So, if you’re in the Northern Colorado area, or Albuquerque or Ottawa – I’d love to meet you IRL (in real life!) at these upcoming events:

Northern Colorado Social Media Social – Loveland, CO 

WHEN: Thursday, April 8, 2010 from 5:30-7:30pm
WHERE: Embassy Suites Loveland, Clydesdale Parkway, Loveland, CO 80538
COST: Loveland Chamber investors: $8 to pre-reg; $10 at the door. Everyone else: $12 to pre-reg; $15 at the door
RSVP: CLICK HERE to register. [NOTE: I have 4 guest passes left. If you know for sure you can make it, DM me for a guest pass!!]

Mix, mingle and meet the people behind the avatars and Twitter handles! I’ll be giving a short presentation on social media marketing, especially a few of my Facebook and Twitter ninja tricks. PLUS, the Loveland Chamber are serving Aqua Mari’tinis in my honor – gotta love that!! Follow the @LovelandChamber and @NoCOSocialMedia on Twitter.

 
[Pic: @JoelComm & @MariSmith at the Affiliate Summit West in Las Vegas, Jan 2009]

Spring Tweetup – Denver, CO

WHEN: Friday, April 9, 2010 from 6:30-9:30pm
WHERE: The Lobby Denver, 2191 Arapahoe St, Denver, CO 80205
COST: No fee, but Happy Hour Specials & food available for purchase, of course!
RSVP: http://twtvite.com/springtweetupdenver [Please let us know you're coming asap so we know how many to expect!]

NOTE: It’s opening day for the ROCKIES, parking may be a wee bit tight. Carpool and take public transit if you can.

“To mark the beginning of Spring to see old friends and new, and to welcome Mari Smith to Denver.”

Thanks to my Twitter bud, Ashley Kingsley, for spearheading the organizing of this fun tweetup!! To see who’s attending, just go to the Twtvite page here.

Who’s going so far: 
 

New Mexico American Marketing Association, Albuquerque, NM

WHEN: Tuesday, April 13, 2010 from 7:30am-9:30am
[7:30-8:00am - Check-in & continental breakfast; 8:00-9:30 am - Mari Smith presentation]
WHERE: Hotel Albuquerque, 800 Rio Grande NW
COST: $25 NMAMA members / $40 non-members
RSVP: CLICK HERE to register.

JAVA TALK Workshop – Facebook Fortune & Twitter Treasure. How to grow your business using the top two social networks. 90-minute presentation for local business owners and entrepreneurs.

Huge shoutout to @KimGusta who happened to see me tweeting about my retreat at the Hyatt Regency Tamaya and she tweeted/DM’d me inviting me to speak to the AMA. Gotta LOVE Twitter, social media and the sheer power of networking!!

The Ultimate Success Event – Ottawa, Ontario, Canada

Presented by Peggy McColl. Includes mega book launch party extravaganza for VIRAL EXPLOSIONS

WHEN: Friday April 16, 2010 from 6:30pm-11:00pm (FREE book launch party)
Saturday, April 17, 2010 from 8:00am – 6:30pm (The ULTIMATE Success Event)
WHERE: Chateau Cartier Hotel (relatively close to downtown Ottawa, Ontario)
COST: Friday’s party is FREE! Saturday’s seminar is just $199!
RSVP: CLICK HERE to register.

To kick off the official launch of Peggy McColl’s 7th book, Viral Explosions, and ensure you have everything you need to make this your biggest and best year ever . in Life and Business!

LIVE entertainment by Diego the Humor Hypnotist! And Magician, Elliott Smith! And, Singers, Alison Comrie and Kristen Stephen!

Presenters at The ULTIMATE Success Event include Gay Hendricks, Joyce Bone, Scott Stratten, Mike Koenigs, Brian Proctor, David Riklan, Arielle Ford, Steve Shapiro, Ken Brown and more!

This will be one magical event – I look forward to seeing you there! Register now if you can attend.

Let me know in the comments below (and/or on Twitter) if you’re able to attend any of these fun four events!!

I was recently approached by the team at Vpype to test out their brand new Facebook app that allows you to stream LIVE video directly from your Facebook profile or fan page to your friends and fans!

This app is a gamechanger! Live video streaming meets Facebook. and the best part? It’s FREE!

Vpype allows you to:

• Schedule regular shows
• Broadcast live anytime
• Broadcast as yourself or broadcast as your fan page
• Select specific friends to broadcast to (think private conferencing, trainings, etc!)
• Archive your shows
• Embed any show
• Browse through your Facebook friends’ show recordings
• .and more.

So, last night around 7:30pm PST, I put out a tweet, updated my Facebook profile status and began broadcasting – within a few minutes, we had over 40 participants view the show (ultimately 247 live views) and engage in the chat room from around the U.S. and as far as Singapore, Iceland and Gold Coast, Australia! (See this prompt recap of my Vpype debut by Marianna Fridjonsdottir in Iceland!)

The Vpype Facebook app displays on your Fan Page as a tab called “Shows.”

By the way, here’s a hot Facebook fan page tip: All tabs to the left of Wall and Info can be reordered by dragging and dropping. In the screenshot below, I’ve placed my Shows tab inbetween my Blog and Welcome tabs:

Possible uses of the Vpype Facebook app – some are my ideas, some I asked my peeps in the chat room:

• Live Q&A for fans on your fan page
• Private conferences
• Family chats
• Daily/weekly show with guest experts
• Short tips/tutorial videos – live or pre-recorded
• New product demos
• Classes
• Video book reviews
• Virtual party
• Cooking demonstration

And a few excerpted enthusiastic comments:

We only ran into just a couple hiccups; for some viewers the stream was sticking from time to time (but that depends on variables such as internet speed on the viewer end, of course). Also, the chat area froze one time and I ended up hitting refresh – which temporarily stopped my live broadcast, but the users stayed connected and we ended up picking right back up where we left off. However, the second part didn’t seem to record.

Also, I first published this post with the video embedded – but was a wee bit alarmed to see the video plays on load! So, I took it out.

You can watch the show here. And, I’ve pasted below a screenshot of what the embed looks like. (Btw, the default width is 750px which is rather wide and needs to be sized).

A few items on our features wishlist as a result of this debut show:

• Embedded player does NOT play on load
• Default embed size is 600px
• Notification of who joined/left
• Participants’ names/avatars linked to their Facebook profile
• Ability to pause the chat area (similar to Tweetchat)
• Broadcast inside the “frame” of a fan page tab
• Ability to assign mic/webcam rights to others for live video interview

Vpype officially launches on Monday, March 15, 2010 at the Social Media World Forum in London.

So, what do you think? How will you use live video broadcasting on Facebook? Let me know in the comments below!

I just attended and spoke at the Glazer-Kennedy Inner Circle Info-SUMMIT^SM 2009 in Atlanta, GA. It was a packed event with over 800 attendees and an incredible speaker lineup, including George Foreman, Frank Kern, Master Lloyd Irvin, Mike Koenigs, James Malinchak, Sonia Simone, Chris Cardell, Ron Seaver, and Michael Cage.

[Pic: Frank Kern, Mari Smith, Dan Kennedy]

Main highlight – Frank Kern!

For me, one of the highlights of the Info-SUMMIT^SM was meeting legendary marketer, Frank Kern, whom I’d heard so much about for some time.

I love Frank’s highly entertaining style, having read his blog and watched his videos for awhile. I also recently got a copy of Mass Control at the Engage Today event.

But nothing beats live and in person. Frank blends his super smart marketing brain with a complete no-bull, in-your-face hilarious style. (Of course the no-bull part is Frank’s mentor, Dan Kennedy‘s, specialty!)

One of the exercises Frank Kern did during his presentation was about getting super clear on what you want to achieve in life and then creating a foolproof system to pay for it all!

Frank brought up on stage the lovely Maritza Parra and proceeded to take her through this process which consisted of three simple columns: (1) Thing you want, (2) How much it costs per month, and (3) Why you want it.

Once you’ve listed a dozen or more things you want (from houses, cars and horses to travel, personal trainer and nanny!), tally up the monthly cost, multiply by 12 then divide by 365 and you have a daily amount you need to earn. Take that daily amount and divide by the dollar amount of the main product/service you sell and that’s how many sales you need to make per day.

Frank makes it all sound so easy! In fact, I created this downloadable form that you can fill out and it will calculate the numbers for you (once you fill in your three columns!): Your Ideal Lifestyle – Clarity Calculator.

Lessons from my social media presentation

Now, on to my own presentation: I spoke about social media success, particularly using Facebook and Twitter to grow your business. I was on a panel first thing on Day 1 as a quick preview of my presentation that evening and all went well.

However, my actual presentation wasn’t my best. In fact – in total transparency – I feel I let much of the audience down by not providing them sufficient content and value, which is the opposite of what I’ve done in all my other talks.

What happened is I chose to work with several speaking/sales coaches at short notice. The impact this had was I deviated from my own natural presentation style so much so that it was uncomfortable for me… and the audience.

My speaking schedule has been super-intense for most of 2009; I had the Info-SUMMIT^SM engagement booked for about six months, so ought to have given myself more time and practice for such coaching.

As my dear friend and personal trainer, Ashley Mahaffey, said to me, I was like a marathon runner who went out to race with a brand new pair of running shoes and ended up with sore feet and blisters! [Ok, I know this pic is high heels - but imagine running a race in these?!!]

Thing is, much of the Info-SUMMIT^SM audience provided positive feedback to me and I had a reasonable uptake of the training program I offered, which I’m delighted about. But I just know I could’ve done a whole lot better in hindsight.

As we say in the seminar business, “Correct and continue.”

I did watch the Twitter stream like a hawk and was able to connect with a couple of attendees who expressed their experience of my talk – I was grateful for their constructive feedback.

This is also a great lesson for other seminar attendees on the importance of monitoring what Jermiah Owyang calls the back channel.

[I have since put up a page of free social media resources for Info-SUMMIT^SM attendees to view/download here.]

Going forward, here are my key takeaways from this experience:

1. Be more selective about such intense travel and events in 2010 onwards – better to speak at fewer events and do a stellar job than pack in three a week and stress myself out!
2. Allow plenty room in my schedule for proper planning, rehearsal, coaching and logistics – particularly prior to major events.
3. Stay with my natural style and my propensity to over-deliver on content and value – even though some schools of thought differ.
4. Strive to attend the full events I speak at, so as to better compliment the other speakers and provide a more cohesive experience for the audience.
5. Integrate coaching input over time… and practice on smaller audiences!

If you attended the Info-SUMMIT^SM, do leave me your feedback below. I’m always open to constructive criticism. Whether you attended the Info-SUMMIT^SM or not, I’d love to hear your own tales from the trenches about public speaking and selling from the stage in the comments below:

At the recent 140 Twitter Conference, I sparked a bit of controversy on the branding panel that I participated on: I brought up a point that reminds me of the line in the movie Glengarry Glen Ross “ABC, always be closing” and I framed it as “ABM = always be marketing” and “always be me.”

I was fascinated to see the polarized responses from the audience, Twitterverse and one of my fellow panelists. (I’m a big fan of expressing opinions, but it’s not my style to polarize! Oh well!)

To me, Always Be Marketing means that I am extremely mindful and strategic about everything I do online and in public. For example, turquoise and bling is my signature branding color/look/feel – so that’s what I present in public. (Eight percent of my wardrobe is a shade of blue!) And, my persona is upbeat, open, caring, genuine and always helpful, always willing to answer questions particularly about Facebook. This is all part of my brand.

In fact, the greatest compliment I receive is when people meet me in person and say I’m exactly like they thought I would be from how I am online.

With social media so prevalent we are all EXTREMELY visible. Your prospective clients, your peers and your competition can drill as deep as they wish searching, reading and gathering information online about you and posted by you without you ever knowing who’s searching. Depending on what they find, your prospects may choose to do business with you or not.

Being mindful and in “ABM” mode helps with reputation management. To me, ABM means you’re never careless about what you put out there. You see the longevity of everything that’s published. (For the best book on reputation management see, Radically Transparent by Andy Beal and Judy Strauss).

To some folks, the word “marketing” has negative connotations. It’s a word often misinterpreted as meaning “hocking your wares,” “pushing” and being like a used car salesman. That’s unfortunate. There’s a big difference between ABP: always be pushing and ABM: always be marketing!

I unfollow the “ABP” types on Twitter and unfriend or even block them on Facebook. I’m all about connecting and building relationships… and yes, there’s strategy to all that too. What may seem as idle chit-chat on Twitter is 100% visible to the whole world on Twitter. It’s important to always do your best, because you just never know who is watching you.

Perhaps some folks have negative feelings associated with the movie, Glengarry Glen Ross – it’s an intense movie and the question of ethics and integrity in sales is a theme running throughout the film. I certainly would never recommend doing “whatever it takes” to market. It has to be genuine, positive and contribute to your community. Like I say, the ABM also means “always be me” (or, for me, “always be Mari!”

In fact, here’s a couple of my fave nuggets from the #140tc:

What are your thoughts? What does ABM mean to you? Do you consider yourself to be in “marketing mode” at all times – or is it something you turn on and off? Do you apply a special formula to your tweeting style with x% personal and x% business? Is there a clear line between the two, or are you like me and completely blend your social media personal/professional style because you know ultimately people are buying YOU first?! I’d love to hear from you – add your thoughts in the comments below:

I’m often asked how I got started in social media and became so successful and well known. Well, first I like to think I’m humble and am just “one of the peeps” like everyone else, which is true. But I do recognize my business has really exploded in the past eighteen months, and so I thought I’d come up with a list of contributing factors that you might find of benefit too:

1. Get lucky!

My definition of luck is when preparation meets opportunity. Since ’99, I had pursued a path of relationship marketing, internet marketing, and success coaching… all of which culminated in social media when I got invited to join an alpha team of a Facebook app in 2007. I joke about being an “overnight success ten years in the making” – perhaps you can relate?! But all these years were preparation for my passion and purpose to intersect. I’d been preparing for many years, then an opportunity presented itself and I took ACTION!

2. Self-knowledge.

I’m a raving fan of personality assessments. I’ve taken over fifteen assessments, including Myers Briggs, DISC, Reiss, Kolbe’s, iWAM, PIAV, the Enneagram… you may be familiar with some of these. I believe it’s not enough to just do one assessment. By understanding yourself – and ultimately others – at a deep level, you’re better able to design a lifestyle and career that motivates you and meets your needs.

3. FOCUS.

I love the acronym for the word “focus”: Follow One Course Until Successful. Every year I choose a one-word theme for my entire year. In 2008, my word was focus – I did not deviate from my path of predominantly Facebook education which lead to many, many doors opening.

4. Influence.

My one-word focus for 2009 is influence. I ask myself, “Who and what am I allowing to influence me?” In terms of social media, we all have equal opportunity to build up significant influence. Your “tribe” is made up of people who know, like and trust you. They may hang on your every word. That’s a responsible position to be in!

5. Be yourself

“Be yourself because everybody else is already taken.” I love this quote almost as much as I love this Dr. Seuss quote: “Today you are You, that is truer than true. There is no one alive who is Youer than You.” This goes along with my notion that there is no competition. Nobody can offer the exact same product or service in the way that you offer it with your personal touch. This goes for big brands too. Be yourself is also all about authenticity and transparency in social media.

6. Know what you want.

One of my mentors, T. Harv Eker, used to say the #1 reason people don’t get what they want in life is they don’t know what they want. Hmm. So, of course, the secret is to get super clear on exactly what it is you want. This goes for personal, life and business goals whether you’re a solopreneur or CEO of a big company. In social media, what are your objectives – more visibility? Increase in traffic, subscribers, fans, followers, friends? Then what? How will you convert them to paying clients?

7. Have a plan

The main reason people fail in social media is lack of a strategy. There’s so much confusing and conflicting advice out there, it’s easy to get lost in the social media jungle. By having a clear objective, developing a strategy to accomplish that objective, and measuring milestones along the way, you’re bound to have better results.

8. Stay on track.

This goes along with #3 above, FOCUS. It’s all too easy to get distracted and go down a million rabbit holes as I call them. Or to have “multiple-hat syndrome” where you have about six different businesses. Much as it’s fine to have multiple streams of income, I strongly recommend you stay on course with one primary business until that venture is at the level of success you want.

9. Add value.

R. Buckminster Fuller talked about the importance of adding value and that your financial wealth is a direct reflection of how much value you add to the world. Sometimes it’s easy to think you don’t want to give away the store. But I really think we cannot give it all away because every day new ideas, techniques and strategies come along… so give generously. And help promote and build others up.

10. Broadcast the postive.

I love to focus only on updates that are upbeat and positive. I’m a glass-half-full type of person anyway. What often gives Twitter a bad name is people think we just sit around and share about trivia… well, some people do! But I like to say nothing at all if I can’t think of something of value to say.  We have a position of responsibility to influence others in a positive way, to create positive ripples. At the end of the day, you want to be the voice that is remembered, not just heard. (Kudos to my friend, Nancy Marmolejo, where I first heard this awesome saying!)

11. Surround yourself with successful mentors.

In order to get to the next level in life and business, it’s important to seek the counsel of experienced mentors who are several levels above where you are now. The best investment you can make is in yourSELF. Not just business, professional and financial training. But in deep personal, spiritual and emotional growth too. Your outer world is a reflection of your inner world, so the more you grow yourself the more successful you’ll become.

12. Take imperfect action.

One of my mentors last year, Kevin Nations, has this great saying, “Winners take imperfect action while others are sitting around perfecting their plans.” Well, I’m a recovering perfectionist! I used to have to wait until every duck was in a row. Now, I make myself just GO for it. When I first announced my social media certification program earlier this year, I really wanted to wait awhile longer, but I went for it anyway because I’d already waited 18 months… and was simply astounded by the overwhelming response! (I’ll be announcing dates for the next program just as soon as possible!)

13. Correct and continue.

Did you know a rocketship is only on course 3% of the time? The remaining 97% it’s course-correcting. This is true for us. At every turn, we have an opportunity to put something out there, test it, make a correction, test again. But if you keep waiting for things to be perfect, you’ll never launch. So, for sure, due your due diligence, then take imperfect action, then correct and continue!! And, the faster your correct, the better… especially with social media being so prevalent because people notice your mistakes quicker!

14. Be willing to be a bit “out there.”

By this I mean, be a bit off the wall, a bit crazy. Don’t take yourself too seriously. Have fun. I love to goof around with my avatars on Twitter – I call it my avataritis and my favorite is my avatiara! Check out my avatar slideshow here and this great post What does your avatar say about you by Maureen Birdsall.

15. LIVE WITH PASSION!!

“Live with passion” is one of my favorite Tony Robbins sayings! Tony certainly embodies passion, as does my friend, Gary Vaynerchuk. If you ever get the chance to see Tony or Gary live on stage – GO! Both are hugely vibrant, larger-than-life, passionate peeps!!

I hope you found a few good nuggets in here for yourself. What are some of your secrets to success? Feel free to share below:

I created this five-part model – the ABC’s of Social Media – to simplify your social media efforts. Many folks come to social media and attempt to short-circuit the process by over-automating, over-broadcasting, over-delegating and miss out the vital component of connecting, engaging and building relationships.

Once you’ve confirmed your target market uses Facebook and Twitter, and you’re happy with your brand, messaging and systems for capturing leads, etc., here’s how the ABC system works:

Automate

First, set up systems to automate your broadcasts, feeds, updates, content. On Twitter, this could be using Twitterfeed to automatically post your blog feed as tweets. To pre-schedule tweets, use TweetLater and/or Hootsuite.

To update multiple social media sites, including Twitter, your Facebook personal profile, multiple Facebook Fan Pages, LinkedIn, FriendFeed and many more, Ping.fm works extremely well. To pre-schedule updates to multiple social sites, the best choice is HootSuite > Ping.fm.

Import your blog post on Facebook using the Notes app and/or the Networked Blogs app.

Aggregate all your social feeds into FriendFeed and add the FriendFeed app to your Facebook Profile.

There are many more ways to automate; these are a great start. However, I do recommend not over-automating. Pre-scheduling and auto-broadcasting are great to ensure you at least have some content going out daily. But you’ll also want to generate real-time content/broadcasts too.

Broadcast

Broadcasts are what I call regular tweets (as opposed to @ replies), Facebook status updates, posts on Facebook, blog posts and more. In fact, any way of pushing your message “out there.” This could be seen as more traditional “push marketing” though you’re not being pushy, per se. It’s important to broadcast your content and, in fact, broadcast others’ content in the form of retweets, favorites, social bookmarks and the Links app on Facebook.

Now the challenge with many businesses using social media is they stop at “B” – in other words, they just repeat the cycle of automate and broadcast, automate and broadcast. It’s hard to know who’s behind the Twitter account or Facebook page. It’s all about pushing content and there’s hardly any engagement. So the third step is vital to your success in social media:

Connect

On Twitter, this is the art of joining, initiating and responding to conversations via @ replies. Using popular third party clients like Tweetdeck, or Twhirl , you can easily track and respond to @yourname mentions.

On Facebook, create Friend Lists with your key contacts, drag that friend list to the top of your News Feed and now that’s your default view [see screenshot to the right]. Then, even in just a few minutes a day on Facebook, you can easily connect by commenting appropriately.

Acknowledge your friends’ birthdays on both Facebook and Twitter. [On Facebook, all your friends' upcoming birthdays are listed on your Home Page on the right; you can also receive a weekly list of upcoming birthdays via regular email: click Settings > Account Settings > Notifications > under the first segment (Facebook) click Show More > make sure "Has a birthday coming up" is turned ON.]

Look for other occasions to celebrate and acknowledge. And, look for ways to introduce and promote others, compliment, add value.

Subscribe to a number of popular blogs and regularly post your comments. When writing your own blog posts, encourage your readers to comment by asking stimulating questions.

Delegate

If you’re serious about integrating social media into your marketing efforts, before long you simply cannot manage everything yourself. Depending on the size of your company, you may well have a member of staff who’s sole responsibility is to be the voice and face of the company, often called a “brandividual.”

Or, you may choose to hire a competent, trained VA (Virtual Assistant) or social networking assistant – at least to help set up and manage the basics. I usually recommend you do not delegate your voice, though most of us know some celebrities have “ghost tweeters!” [There are many sources to find good VAs, including on Twitter via the directory Twellow.com - that way you can find, follow and monitor their style before even contacting them.]

One major task you can delegate is to track and monitor your reputation by setting up Google alerts and tweet alerts (via TweetBeep and/or TweetLater which is a suite of helpful Twitter tools). Look for your evangelists who are always singing your praises so you can connect, empower and incentivize them more. And, also look for negative activity that needs to be responded to and ideally nipped in the bud. [The best book on reputation management is Radically Transparent by Andy Beal and Judy Strauss.]

Evaluate

As quickly as you set up your social media systems, something new comes along or the big sites introduce new features. Facebook are constantly adding a tweak here and there, sometimes minor but often major. It’s important you stay informed and regularly evaluate how your systems are working for you. Are you meeting your objectives? Are you getting a good ROI (return on investment) and ROT (return on time). Have you thoroughly researched where your target market hang out most and are you reaching them effectively? How can you think outside the box, get more creative and innovative to stay ahead of the curve?

Let me know your thoughts on my ABC’s of Social Media model – did I miss anything critical? Does it help you better understand how you can effectively use the giants like Facebook and Twitter? Please do retweet this post too, assuming you found it valuable!